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Welcome to our home department store

You'll find a wide range of practical and stylish products, whether it's to enhance the comfort of your home or add spice to your life, we have you covered to make your home more welcoming and convenient.

Check out the store

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  • Disclaimer

    Disclaimer

    Welcome to our website (hereinafter referred to as "the Company"). To ensure that you can safely use the services of our website and protect your rights, please make sure you...

    Disclaimer

    Welcome to our website (hereinafter referred to as "the Company"). To ensure that you can safely use the services of our website and protect your rights, please make sure you...

  • About us

    About us

    In the flourishing wave of internet e-commerce,rukimarket.com stands like a uniquely charming treasure island, waiting for every quality and uniqueness-seeking customer to explore. Since setting sail in 2023, we have...

    About us

    In the flourishing wave of internet e-commerce,rukimarket.com stands like a uniquely charming treasure island, waiting for every quality and uniqueness-seeking customer to explore. Since setting sail in 2023, we have...

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  • Free Worldwide Shipping

    Free shipping on all orders

  • Hassle-Free Returns

    30-day returns with one free resizing or exchange

  • Secure Payment Options

    Accept PayPal and major credit cards with secure, encrypted processing

  • Certified Quality

    IGI/GIA-certified lab-grown stones for guaranteed authenticity and quality

FAQS

SHIPPING INFORMATION

Q: What are the shipping times?
A: Shipping time varies by calculation method:

  • 7 business days (Monday to Friday).
  • 10 calendar days (including weekends and public holidays).

Q: What is the total delivery time?
A: The estimated total delivery time is:

  • 7-9 business days (if calculated by business days).
  • 10-12 calendar days (if calculated by calendar days).

Q: Are taxes included in the prices?
A: Yes, all prices displayed on our website include applicable taxes. The price shown is the final amount you pay.

RETURN AND EXCHANGEPOLICY

Q: Can I exchange an item?
A: Yes, we offer a one-time free exchange for size issues or product quality concerns. Contact us at service@rukimarket.com to initiate the process.

Q: How long do I have to return an item?
A: You have 30 days from the date you receive your item to request a return.

Q: What are the conditions for a return?
A: The item must be:

  • In its original condition (unworn, unused, with tags, and in original packaging).
  • Accompanied by a receipt or proof of purchase.

Q: How do I start a return?
A: Contact us at service@ukimarket.com. If approved, you’ll receive:

  • A return shipping label.

  • Instructions on sending back your item.

PAYMENT METHODS

What payment options do you offer?We provide secure and convenient online payment options to enhance your shopping experience. Choose from popular methods such as PayPal, credit cards (Visa, MasterCard, American Express), and more.

What kind of logistics system is used?

Bake you for paying attention to us! We work with many well-known logistics companies to ensure that we can provide fast delivery services. Safe and reliable for you. Usually, we will choose the most suitable logistics partner based on your region.

Commonly used logistics companies include, but are not limited to:

DHL
FedEx
UpS
U.S. Postal Service
USPS
Amazon Logistics
Domestic parcel delivery (depending on the area)
Our system will provide you with a shipment tracking number after shipment so that you can track the status of your parcel in real-time. If you have special logistical needs or need more information, please contact our customer service team.

Thank you for your support and understanding!

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